How to Withdraw Your Winnings from

How to Withdraw Your Winnings from

Withdrawing Your Winnings Is Simple with Slingo 

It’s great when you win a cash prize at, but how do you withdraw it? Read on to find out more about our safe, secure and simple withdrawal process, from required documentation to Lightning Withdrawals and more!

Make sure you don’t have active bonuses

Before making a withdrawal, make sure you don’t have any active bonuses. If you have an active bonus in your account, you’ll need to fulfil its requirements before making a withdrawal request.

To find out whether you have any active bonuses, you can check the Bonuses section of the Cashier in your account. Once the bonus requirements have been fulfilled, you’ll be able to proceed with your withdrawal request. 

Prepare your documents

Before you can make a withdrawal, you’ll need to send us a few documents first so that we can authorise the transfer of funds.

To ensure the fastest withdrawal without delays, make sure you upload the correct documents. Here’s a quick run-down of what we’ll need from you:

Proof of ID

We’ll accept your passport, driving licence or government-issued ID card as proof of your identity. You must upload a valid proof of ID document that is in colour, with a clear photo. The document must also have a signature, and have no cut-off edges.

Proof of Address

We’ll also need a proof of address before we can authorise the withdrawal. We’ll accept a utility bill (gas, water or electric) or a bank statement.

All documents must have been issued in the last three months, and they must be in your name. They must also be in colour, and your address needs to be clearly visible.

Wait as we verify your documents

Once you’ve uploaded your documents to the cashier, you’ll need to wait for us to verify them. We check documents as quickly as possible – usually in less than 12 hours. However, it could take longer if extra verification is needed, so if you haven’t heard from us within 48 hours please contact customer support.

The good news is that you only need to submit your documents once, the first time you make a withdrawal request. Additional document uploads will only be required if you’ve used a new credit card or payment method, or any of your personal information has changed (e.g. name, address, etc.).

Play at is the official home of all Slingo games, providing a safe and secure environment where you can have fun. You’ll also find a huge selection of online slots and casino games, as well as a speedy withdrawal process to help you access your winnings easily. Ready to play? Let’s Slingo!



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V: 1.34.0 All rights reserved. January 2020